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Citizens' Charter


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CITY ADMINISTRATOR’S OFFICE

LOCATION: Office of the City Mayor, 2nd Level, East Wing, City Hall, Silay City  
Tel. No.: (034) 4955269
Head of Office: Ignacio J. Salmingo

The City Administrator’s Office designs and plans strategies and manages  plans and projects of the City Mayor’s Office. This Office is the direct link of every individual, organization, group or sector who wishes to communicate to or need the approval of the City Mayor. It assists in the overall coordination of the work, as well as the organizational development of local government units and its offices. It establishes and maintains a personnel program to promote career development and uphold the merit principle. This office is in the frontline of the delivery of administrative support services, particularly those related to the situations during and in the aftermath of man-made and natural disasters and calamities.
  • ABOUT THE SERVICE

Communications, letters, business permits, applications, endorsements, disbursements, purchases and requests for governmental services, programs, job orders, clearances, certifications, as well as medical and financial aids to indigents are administratively scrutinized and evaluated before it is approved and signed.

  • How to avail of the service

Schedule: 8:00 am to 5:00 pm – Monday to Friday

Follow These Steps It Will Take You Please Approach
  • Filing / Recording of Requests

Submit documents required to the receiving clerk or employee-in-charge

1 minute Front Desk / Receiving Personnel
  • Assessment and Processing of Requests

CMO Staff assesses and processes the documents as requested:

5 minutes

Front Desk / Receiving Personnel
  • Purchase Requests, Obligations Requests, Disbursement Vouchers, Checks
  • Program of Works
  • Job Orders / Assignment Orders
  • Endorsement Letters

5 minutes

 

5 minutes
5 minutes

5 minutes

Front Desk / Receiving Personnel

City Admin. Personnel
City Admin. Personnel

City Admin. Personnel

  • Approval of the City Mayor

     The City Mayor signs and approves the requested documents

5 minutes City Administrator
  • Release of Requested
        Documents
5 minute Front Desk / Receiving Personnel

HUMAN RESOURCE

MANAGEMENT OFFICE

LOCATION: 3rd Level, Annex Bldg., Silay City
TEL. NO.: (034) 4950737
HEAD OF OFFICE: Marissa S. Lim

The Human Resource Management Office performs various human resource management programs such as recruitment and selection, human resource development and training, welfare and benefits administration, maintains human resource information system, and other human resource management and development services.

PROVISION OF EMPLOYMENT OPPORTUNITY WITHIN THE CITY GOVERNMENT

  • ABOUT THE SERVICE

Applications for employment in the City Government are open to anyone, provided they meet the qualifications of the vacant position. List of vacant positions are posted in three (3) conspicuous places in the city hall and every department is notified through a memorandum with the list of all vacant positions. A Personnel Selection Board evaluates and screens all applicants and makes recommendations to the Appointing Authority.

The Personnel Selection Board (PSB) is composed of:

  • The Honorable City Mayor or his duly authorized representative, or the Honorable City Vice-Mayor or his duly authorized representative (if the vacancy is in the Office of the Sangguniang Panlungsod.
  • Sangguniang Panlungsod Member (Chairperson of the Committee on Human Resource Development
  • Association of Government Employees of Silay City (AGES) representatives
    1.  
      • From the 1st level positions, with 1 alternate
      • From the 2nd level positions, with 1 alternate
  • Department Heads concerned
  • Human Resource Management Officer IV (Secretariat)
  • Requirement(S)
  •  
    • Application Letter addressed to the City Mayor / Vice-Mayor specifying the position applied for and the office where the vacancy is.
    • Photocopy of Transcript of Records or Diploma duly authenticated by authorized personnel
    • Photocopy of Certificate of Eligibility, PRC License / I.D., Report of PRC Rating
    • Photocopy of Trainings and Seminars Attended, if necessary.
    • Updated Personal Data Sheet or Curriculum Vitae/Resume
    • Other Supporting Documents, if necessary
  • FEES

None

  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Refer to the HRMD Bulletin for Vacant Positions Located at Various Departments /
         Offices or the Civil Service
         Commission
 

HRMD Staff /
Department Heads

  • Submit Application Letter
         and Requirements to the
         HRMD, Specifying the
         Position Applied for and the Office Where the Vacancy is Available
5 minutes

HRMO II

  • Submit to Preliminary
        Interview and Evaluation
        and Present Documents for Verification
10 minutes

HRMO II

  • Preparation of Selection
        Line-Up to be Posted in
        Three (3) Conspicuous

    Places in the City Hall

2 days HRMO II
  • Scheduling of the Date of 
        the PSB Deliberation upon
        the Request of the City
        Mayor
1 day

PSB Secretariat

  • .  Forwarding of the Results
         of the PSB Deliberation to the Appointing Authority
         for  Final Action / Selection
2 weeks

HRMO IV

  • Notification of the Applicant
         Selected by the Appointing
         Authority
½ day HRMO IV
  • Processing and Preparation
          of Appointment Papers

1 day upon receipt of the complete requirements

HRMO II

PUBLIC EMPLOYMENT SERVICES OFFICE

LOCATION: 1st  Level,  City Hall, Annex Bldg., Silay City
TEL. NO.: (034) 4950061-69 loc. 216
HEAD OF OFFICE: Pacita L. Caile

  • ABOUT THE SERVICE

Job seekers may go to the Public Employment Service Office (PESO) to explore simultaneously various employment options and seek assistance about overseas employment and labor market information both local and international. PESO is the venue where different recruitment agencies conduct their recruitment activities and likewise post their job vacancies both local and overseas. Job seekers are also assisted on how to browse on the websites of the Department of Labor and Employment (DOLE), Philippine Overseas Employment Agency (POEA), Overseas Workers’ Welfare Administration (OWWA), Technical, Education and Skills Development Authority (TESDA), and list of accredited recruitment agencies.

  • WHO MAY AVAIL OF THE SERVICE
Job seekers, returning oversees Filipino workers, families of overseas Filipino workers and recruitment agencies may avail of the services of the Silay City Public Employment Service Office
  • How to avail of the service

All concerned clientele are free to come to the PESO every Monday to Friday, 8:00 a.m. to 5:00 p.m. Clientele availing of the services of the PESO are required to register on the logbook for documentation purposes. Data such as name, address, skills, contact number and purpose of the visit is required for future reference. One-on-one assistance by the PESO staff is made available anytime during office hours, including browsing of the website in the internet of the other attached agencies mentioned above.

  • Benefit Dance
  • Cockfighting
  • Parade, Recorida and Procession
  • Temporary Use of Government Buildings and Facilities (NGVSCC, DJCLCC, Public Plaza, Covered Court)
  • Charter Day (June 12)
  • Religious Fiesta (November 13)
  • Holy Week and All Saint’s Day
  • Large Cattle Ownership and Transfer of Ownership
  • Transfer of Cadaver

PERMITS AND LICENSES DIVISION

LOCATION: 1st Level, City Hall, Annex Bldg., Silay City
TEL. NO.: (034) 4950603
HEAD OF OFFICE : Alma S. de la Cruz

  • ABOUT THE SERVICE

The Permits and License Division under the Office of the City Mayor takes charge of the issuance of Business Permit/Mayor’s Permit, Mayor’s Clearance and Special Permits. The Office is open from 8:00 a.m. to 5:00 p.m.

The following Permits and Licenses are issued by the Office:

  • Business Permit / Mayor’s Permit
  • Business Permit 
  • Business Permit for Public Utility Vehicles, Coupon Transport, Delivery Vans/Trucks and Trucking Services
  • Motorized Tricycle Permit
  • Pedicab Permit
  • Pedicab Driver’s License
  • Motorized Boat
  • Mayor’s Clearance
  • Special Permit

BUSINESS PERMIT

  • Requirement(S)
  • Barangay Certification (Location of Business)
  • DTI / SEC / CDA Registration
  • FEES
  • Depends on the type of business, capital of business for new and  gross income for renewal
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Fill-up Application Form

10 minutes/client

Customer Service Counter
  • Appraisal of Gross Sales
10 minutes/ client License Officer I /Clerk II
  •  Issuance of Temporary Operator’s Permit (TOP)
 

License and Fees Div., CTO

  • Payment of Fees
  City Treasurer’s Office
  • Processing of Certificate from Different Regulatory Offices
    • City Planning & Development Office
    •  City Engineer’s Office
    •  PNP – Traffic Division
    •  Bureau of Fire Protection
    •  City Health Office
    •  City Treasurer’s Office-Land Tax Division
   
  • Submission of Filled Up Application Forms with Requirements / Verification of Documents
5 minutes/client License Officer I
  • Preparation, Signing, Segregation and Releasing of Mayor’s Permit
25 minutes/client

License Officer I

MAYOR’S PERMIT FOR PUBLIC UTILITY VEHICLES, COUPON TRANSPORT, DELIVERY VANS, TRUCKS AND TRUCKING SERVICES

  • Requirement(S)
  •  
    • Previous Year’s Business Permit
    • Barangay Certification
    • Franchise (Updated)
    • Certificate of Registration (CR)
    • Official Receipt (OR) – Updated
    • Insurance Policy with Third Party Liability
  •  FEES
  • Delivery Services : P1,635.00
  • Public Utility Vehicles: 893.00
  • Coupon Transport : 1,248.00
  • How to avail of the service
Follow These Steps

It Will Take You

Please Approach
  • Fill Up Application Form

10 minutes/client

Customer Service Counter

  • Appraisal of Gross Sales/
         Capital
10 minutes/client License Inspector
  • Issuance of Temporary
         Permit to Operate
  License and Fees Div., CTO
  • Payment of Fees
  City Treasurer’s Office
  • Processing of Certificate
         from Different Regulatory
         Offices
  • PNP – Traffic Division
  PNP Traffic Division
  • Logging, Printing, Signing, Segregation and Releasing of Mayor’s Permit
25 minutes/client License Inspector I

MOTORIZED TRICYCLE PERMIT

  • Requirement(S)
  •  
    • Previous Year’s Business Permit
    • Barangay Certification
    • Franchise (Updated)
    • Conversion
    • Certificate of Registration (CR)
    • Official Receipt (OR) – Updated
    • Insurance Policy with Third Person Liability
  • FEES
  •  
    • P355.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Inspector I
  • Logging and Printing of
         Permit
7 minutes/client License Inspector I
  • Payment of Fees
 

City Treasurer’s Office

  • Signing of  Permit
  PNP-Traffic Division
  • Receiving, Signing, 
         Segregation and Issuance of City Sticker
10 minutes/client

Head, Permits &

Licenses

License Inspector I

  • PEDICAB PERMIT
  •  
    • Requirement(S)
  •  
    •  
      • Previous Year’s Business Permit
      • Barangay Certification
  •  
    • FEES
  •  
    •  
      •  
        • P215.00
  • How to avail of the service
Follow These Steps

It Will Take You

Please Approach
  • Submission/Verification of
         Documents

5-10 minutes

License Inspector I
  • Logging and Printing of
         Permit
5-10 minutes License Inspector I
  • Payment of Fees
 

City Treasurer’s Office

  • Signing of  Permit
  PNP-Traffic Division
  • Receiving, Signing, 
         Segregation and Issuance of City Sticker
10 minutes

Head, Permits & License

License Inspector I

PEDICAB DRIVER’S LICENSE

  • Requirement(S)
  •  
    • Certificate of Seminar, PNP Traffic Division
    • Health Certificate , City Health Office
    • Official Receipt, City Treasurer’s Office
    • Duly Notarized Form, City Legal Office
  • FEES
  •  
    • P50.00
  • How to avail of the service
Follow These Steps

It Will Take You

Please Approach

 

  • Submission/Verification of 
          documents
    •  Preparation of I.D.

5 minutes

License Inspector I

  •  Payment

 

City Treasurer’s Office

  • Receiving, signing, segregation of documents and lamination of I.D.

10 minutes

License Inspector I

MOTORIZED BOAT

  • Requirement(S)
  •  
    •  
      • Barangay Certification
      • Fishing Application Processing Report
      • Application for Fishing Permit
  • FEES
  •  
    •  
      • Motorized Boat with engine 10 hp or less                              P 150.00
      • Motorized Boat with engine 10 hp but less than 15 hp           P 200.00
      • Motorized Boat with more than 15 hp                                   P 300.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents
    • Preparation of Mayor’s Permit

7 minutes/client

License Inspector I
  • Payment
   
  • Issuance of Sticker
 

City Agriculture’s Office

  • Receiving, Signing, 
         Segregation of Mayor’s
         Permit
7 minutes/client License Inspector I

MAYOR’S CLEARANCE

  • Requirement(S)
  •  
    •  
      • Police Clearance
      • Official Receipt (OR)
  • FEES
  •  
    • Local Employment : P100.00
    • Travel Abroad: 400.00
    • Firearms/air guns etc.: 200.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

5 minutes/client

License Inspector I
  • Logging, Preparation and
         Printing of Mayor’s
         Clearance
5 minutes/client License Inspector I
  • Signing,  Segregation and
         Releasing of Mayor’s
         Clearance
10 minutes/client License Inspector I

SPECIAL PERMIT – BENEFIT DANCE

  • Requirement(S)
  •  
    • Approved Letter-Request Signed by the City Administrator
  • FEES
  •  
    •  
      • Regular Benefit DanceP  50.00
      • Fiesta : zz300.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Inspector I
  • Payment of Fees
  City Treasurer’s Office
  • Signature
  Philippine National Police
  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Inspector I

SPECIAL PERMIT – COCKFIGHT

  • Requirement(S)
  •  
    •  
      • Approved Resolution by the Sangguniang Panlungsod
  •  FEES
  •  
    •  
      • P100 / day
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Inspector I
  • Payment of Fees
  City Treasurer’s Office
  • Signature
  Philippine National Police
  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Inspector I
  • SPECIAL PERMIT – PARADE, RECORIDA AND PROCESSION
  • Requirement(S)
  •  
    • Letter-Request Approved by the City Administrator
    • Approved route by the PNP Traffic Division
  • FEES
  •  
    •  
      • P50.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

5 minutes/client

Clerk II
  • Payment of Fees
  City Treasurer’s Office
  • Signature
  Philippine National Police
  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client Clerk II
  • SPECIAL PERMIT – TEMPORARY USE OF GOVERNMENT FACILITIES AND ROAD CLOSURE
  • Requirement(S)
  •  
    •  
      • Letter-Request Approved by the City Administrator
      • Approved letter-request signed by the OIC of the facility
    • Sangguniang Panlungsod Resolution for Road Closure
 FEES
  • Civic Center : P200.00 for the first hour, P100.00/hour for the

succeeding hours (without ticket)
P 400.00 for the first hour, P200.00/hour for the
succeeding hours ( with ticket)
Additional  : P 300.00 per hour for use of air conditioners

    • Closure of Road  : P50.00
    • NGVSCC (Gym) :          
  1.  
    • Concerts and Cultural Presentations
  •  
    •  Concerts and cultural presentation with tickets : P8,000.00
       For charitable institutions with tickets : P6,000.00
    • Concerts and cultural presentation without tickets: P5,000.00
  • Athletics
  •  
      1. Games with tickets, with lights                                 : P800.00/hour
      2.  Games with tickets, without lights                           : P600.00/hour
      3. Practice games with lights                                        : P400.00/hour
      4. Practice games without lights                                  : P300.00/hour
      5. Official games with tickets, with lights                     : P1,000.00/hour
      6. Official games without tickets, without lights           : P500.00/hour
  • Disco
  • Wedding, graduation, and other social affairs
  1.  
    •  
      • Social affair with lights                                              : P2,000.00
      • Social affair without lights                                         : P1,200.00
  1.  
    • Symposium   
  1.  
    •  
      • With lights                                                                   : P1,000.00
      • Without lights                                                              : P600.00
  1.  
    • Additional rehearsal/set-up
  1.  
    •  
      • With equipment                                                          : P600.00
      • Without equipment                                                     : P400.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Officer I
  • Payment of Fees
  City Treasurer’s Office
  • Signature
  Philippine National Police
  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Officer I
  • SPECIAL PERMIT – CHARTER DAY CELEBRATION (JUNE)
  • Requirement(S)
  •  
    •  
      • Approved kiosk/stall number signed by in-charge of the festivity
  • FEES
  1.  
    •  
      • P 10.00 / sq.m. / day
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Officer I
  • Payment of Fees
  City Treasurer’s Office
  • Signature
 

Philippine National Police
City Health Office (food handlers)

  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Officer I
  • SPECIAL PERMIT – CHARTER DAY CELEBRATION (JUNE)
  • Requirement(S)
  •  
    •  
      • Approved kiosk/stall number signed by in-charge of the festivity
  • FEES
  1.  
    •  
      • P 10.00 / sq.m. / day
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Officer I
  • Payment of Fees
 

City Treasurer’s Office

  • Signature
 

Philippine National Police
City Health Office (food handlers)

  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Officer I
  • SPECIAL PERMIT – RELIGIOUS FIESTA
    (NOVEMBER)
  • Requirement(S)
  •  
    •  
      • Approved kiosk/stall number signed by in-charge of the festivity
  • FEES
  •  
    • P10.00 / sq. m. / day
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Officer I
  • Signature
 

Philippine National Police
City Health Officer (food handlers)

  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Officer I
  • SPECIAL PERMIT – HOLY WEEK / ALL SAINTS’ DAY CELEBRATION
  • Requirement(S)
  •  
    •  
      • Approved kiosk/stall number signed by in-charge of the festivity
  • FEES
  •  
    • P 10.00 /sq. m. / day
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents

7 minutes/client

License Officer I
  • Payment of Fees
  City Treasurer’s Office
  • Signature
 

Philippine National Police
City Health Office (food handlers)

  • Receiving, Signing, and
         Segregation of Mayor’s

     Permit

5 minutes/client License Officer I
  • SPECIAL PERMIT – LARGE CATTLE OWNERSHIP AND TRANSFER OF OWNERSHIP
  • Requirement(S)
  •  
    •  
      • Barangay Certification for proof of ownership
      • Deed of Sale for Transfer of Ownership
  • FEES
  •  
    •  
      • Certificate of Ownership : P32.00
      • Certificate of Transfer : P52.00
      • Registration of Private Brand : P20.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of

     Documents

10 minutes/client

License Officer I
  • Payment of Fees
 

City Treasurer’s Office

  • Receiving, Signing, and

     Segregation of Credentials

5 minutes/client License Officer I
  • SPECIAL PERMIT – TRANSFER OF CADAVER
  • Requirement(S)
  •  
    •  
      • Death Certificate
  • FEES
  1.  
    •  
      • P 50.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission/Verification of
         Documents
7 minutes/client Clerk II
  • Preparation of Permit
5 minutes/client  
  • Payment of Fees
 

City Treasurer’s Office

  • Signing
 

City Health Office

  • Signing, Segregation and

     Releasing of Credentials

5 minutes/client Clerk II

TOURISM OFFICE

LOCATION:Dr. Jose C. Locsin Cultural and Civic Center Bldg., Zamora St.,
Silay City
TEL. NO.: (034) 4955553
HEAD OF OFFICE: Severino F. Pacete

It is a component of the Office of the City Mayor, supervised by the City Administrator, which handles programs and projects on tourism. It maintans a linkage with the provincial tourism office and other tourism offices in towns and cities of Negros Occidental. It has also a tie up with the Association of Tourism Officers of Negros Occidental, Department of Tourism and other sectors working for the promotion and marketing of tourism industry.

REQUESTS FOR VISITOR’S PERMIT TO PATAG, TOUR GUIDING, LECTURES ON TOURISM AND LOCAL HISTORY AND TRAININGS, SEMINARS AND WORKSHOPS AND OTHER TOURISM-RELATED ACTIVITIES

  • ABOUT THE SERVICE

All requests for tourism related activities passing the Office of the City Mayor are always referred to the Tourism Division for implementation / action.

  • Requirement(S)
  •  
    • For Visitor’s Permit to Patag:
  •  
    •  
      • Original Copy of the letter-request addressed to the City Mayor and duly approved / signed by the Office of the City Mayor or City Administrator. (Letter request to be submitted to the Office of the Mayor for assessment and recording.
  • FEES
  •  
    •  
      • Permit Fee:
  •  
    •  
      •  
        •  
          • Entrance                                       :           P  10.00
          • Room with Comfort Room         :              100.00
          • Room without Comfort Room    :                80.00
          • Electricity per day                       :              200.00
          • Foam per piece                          :                50.00
  • FOR PERMIT TO VISIT PATAG
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  1.  
    • Submit Letter-Request to the Office of the City Mayor
1 minute/client

Receiving Clerk /

Front Desk Personnel

  • Recording / Filing of Letter-Request

1 minute/client

Employee-in-Charge of Patag Accommodation

  • Scheduling and Briefing

5 minutes/client

Employee-in-Charge of Patag Accommodation

  • Assessment for Payment of Accommodation / Rental of Facilities at Patag Hospital
3 minutes/client

Employee-in-Charge of Patag Accommodation

  • Payment and Release of
         Official Receipt
  City Treasurer’s Office
  • Preparation of Visitor’s
         Permit
1 minute/client

Employee-in-Charge of Patag Accommodation

  • Approval of Permit by the
         City Administrator
1 minute/client City Administrator
  • FOR TOUR GUIDING / ESCORTING
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submit Letter-Request to 
         the Office of the City Mayor for Approval
    • Tour guiding and escorting depends on the approved itinerary
1 minute/client

Receiving Clerk /

Front Desk Personnel

  • Follow-Up with the Tourism Office for the Approved Itinerary
1 minute/client

Tourism Officer /
Tourism Consultant /

Tour Guide

  • FOR VIP RECEPTION
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Approved Communication
          Forwarded to the Tourism Office
1 minute/client

Tourism Officer /
Tourism Consultant /
Tourism Executive Assistant /
Photographer/Videographer
Tourism Staff

All concerns with the Tourism Division are discussed thoroughly with the requesting person / organization to identify details and technical needs in operation

PUBLIC MARKET

LOCATION: 2nd Level Public Market Bldg. No. 2, Burgos St., Silay City
TEL. NO.: (034) 4954854 / 4953475 / 4954631
HEAD OF OFFICE: Remedios S. Velez

Under the City Mayor’s Office, the Silay City Market administers and maintains the operation of the City Public Market through its authorized Market Supervisor and personnel. This serves and gives convenience to its constituents. It has its own ordinances to follow for regulation, establishment, administration and control. The Market Supervisor, who is under the direction of the City Mayor, is in charge of the administrative direction of all public markets in the City of Silay, including all personnel that may be assigned and detailed in its office. The Market Supervisor has the power to enforce the provisions of the ordinances, rules and regulations governing the operation of the public market. It is composed of eight (8) sections.

  • LEASE OF PUBLIC MARKET SPACES
  • ABOUT THE SERVICE

The personnel of the Public Market is responsible for preparing the lease application of the occupants for the smooth flow of securing their business permit.

  • Requirement(S)
  •  
    • Application to Lease Approved by the Committee on Market
    • Duly Accomplished Lease Application Form

Previous Year Business Permit (for old applicants)

  • FEES

Please refer to the New Market Code available at the Office of the Market Supervisor.

  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Secure, Fill Up Lease Application Form and Submit Lease Application for Signature of the Market Supervisor
15 minutes/client Administrative Section Personnel
  • Inquire Outstanding
         Rental Account (if any) from the Collection Section

15 minutes/client

In-Charge, Collection Section
  • Proceed to City Treasurer’s Office for Business Permit
         Application to Determine
         Fees for the Said
         Transaction
 

City Treasurer’s Office /

Other Concerned Offices

  • Preparation of Lease
         Contract / Agreement
30 minutes/client In-Charge, Administrative Division
  • Submit Photocopy of
         Approved Business Permit to the Office of Market Supervisor
5 minutes

In-Charge, Administrative Division

Note    :           Occupants of the areas specified in the approved Business Permit
should pay their daily rentals depending of the area occupied, based on the New Revenue Code of 2008.

COMMUNITY AFFAIRS

LOCATION: Dr. Jose C. Locsin Cultural and Civic Center Bldg., Zamora St., Silay City
TEL. NO.: (034) 4955553

HEAD OF OFFICE: Armin Paredes

The Community Affairs Division under the Office of the City Mayor assists in the provision of financial assistance and other social needs of the less privileged Silaynons.

Likewise, it formulates and assists in the implementation of special projects upon the approval of the City Mayor. After which, it monitors and evaluates the outcome of the said special projects.

It coordinates and establishes linkages with other offices as the need arises that need the assistance of the division.

  • BURIAL ASSISTANCE
  • ABOUT THE SERVICE

Indigent residents of Silay City seek the assistance of the division for them to avail of the burial assistance they need. Likewise, special projects formulated and implemented are envisioned to cater to the needs of the target beneficiaries.

  • Requirement(S)
  •  
    • Original and Photocopy of Death Certificate
    • Original and Photocopy of Certificate of Indigency
  • FEES
  •  
    • None
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission of
        Requirements
        for preparation of
        Certification for Burial

    Assistance

1 minute

Community Affairs Asst. I
Clerk II
Clerk III
Community Affairs Asst. II
Community Affairs Officer IV

  • Approval of the City
        Administrator
  City Administrator
  • Release of Documents
1 minute

Community Affairs Asst. I
Clerk II
Clerk III
Community Affairs Asst. II
Community Affairs Officer IV

  • Submission of certification 

    to the Funeral Parlor

1 minute Funeral Parlor
  • Preparation of
        Disbursement
        Voucher for Payment
2-3 days

Community Affairs Asst. I
Clerk II
Clerk III
Community Affairs Asst. II
Community Affairs Officer IV

  • Processing

     The client should process the documents as follows:

  1.  
    •  
      • City Mayor’s Office
      • City Budget Office
      • City Accounting
      • City Treasurer’s Office
      • City Mayor’s Office
 

City Administrator
City Budget Officer
City Accountant
City Treasurer

City Mayor’s Office

  • Releasing of Check
  City Treasurer’s Office

BIDS AND AWARDS

LOCATION : 2nd Level, East Wing, City Hall, Silay City
TEL. NO. : (034) 4953746
HEAD OF OFFICE : Atty. Kara Aimee M. Quevenco

  • ACCREDITATION OF SUPPLIERS
  • ABOUT THE SERVICE

The Office of the Bids and Awards Committee ensures that all prospective suppliers are properly registered and accredited pursuant to existing procurement law.

  • Requirement(S)
  •  
    • Official Receipt for Application Fee
    • Certificate of Registration of Business Name from DTI/SEC 

       Registration with Articles of Incorporation

  •  
    • Current Mayor’s Permit (Silay City) with Official Receipt (specified  line of business)
    • BIR Certificate of Registration / TIN / VAT / or Non-vat Registration

       Certificate

  •  
    • Tax Clearance Certificate or Latest Tax Receipts / Bank Receipts in 

       payment of VAT or Income Tax.

  •  
    • SSS Clearance / Certificate of Compliance or latest bank receipt

       showing payment of SSS premiums.

  •  
    • Audited Financial Statements for the last 2 years (for new applicants)  and preceding Fiscal Year (for renewal) stamped “Received” by the Bureau of Internal Revenue (BIR).
    • Income Tax Return for the last 2 years (for new applicants) and prior  year (for renewal) stamped “Received” by the BIR.
    • License to Operate from the Bureau of Food and Drugs (BFAD)  and Department of Health (DOH) Accreditation (for drugs, medical, dental,  laboratory suppliers)
    • Quarry Permit (for sand and gravel)
    • Department of Environment and Natural Resources (DENR) Permit (for lumber and wooden poles suppliers)
    • Fertilizers and Pesticides Authority Permit (for fertilizers, pesticides and termites control suppliers).
    • Department of Labor and Employment (DOLE) Permit (for janitorial services)
  •  
    • Camp Crame Permit (for security services, firearms and ammunitions suppliers)
    • Bureau of Plant Industry Permit (for seedlings: endemic trees, fruit trees, etc. suppliers)
    • DTI Accreditation for (Machine shops).
    • National Food Authority (NFA) License (for rice dealers)
    • National Telecommunication License (for radio sets and transmitters).
    • Certificate of Exclusive Distributorship
    • Manufacturer’s Certificate

OTHER REQUIREMENTS:

  •  1 piece 2x2 latest photograph of owner / contractor (colored with

        white background)

  • Photograph of establishment (office and/or storage)
  • Location Map of office and/or warehouse
  • 1 piece 2x2 latest photograph (colored with white background), and

        specimen signature of Authorized Representative

  • Special Power of Attorney appointing Authorized Representative

        (for  single proprietorship) and Board Resolution and Secretary’s
        Certificate (for corporations).

  • List of product line or items being carried for sale.
  • List of major customers served for the last 2 years (Trade Record)
  • PhilGEPS Certificate

FEES

  •  
    • Accreditation Fee     -           P1,000.00
How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Get Checklist and Application for Accreditation from the Secretariat at the Bids and Awards Committee (BAC) Office and Comply with all the Requirements
10 minutes Secretariat
  • Submit All Requirements at the BAC Office for
         Evaluation and Approval of the Committee

15 minutes

Secretariat

Technical Working Group

ISSUANCE OF BID DOCUMENTS, MINUTES AND OTHER DOCUMENTS TO ELIGIBLE BIDDER/S

  • ABOUT THE SERVICE

The Bids and Awards Committee (BAC) issues bid documents to eligible bidder/s.

  • WHO MAY AVAIL OF THE SERVICE

All eligible bidder/s.

  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submit Letter of Intent for
        Infrastructure Projects and
        Consulting Services.         
2 minutes BAC Secretariat
  • Get slip for payment of bid
        Documents at the Bids and
        Awards Committee Office         
5 minutes BAC Secretariat
  • Pay to City Treasurer’s
        Office
  City Treasurer’s Office
  • Present Official Receipt for
        Issuance of Bid Documents
5 minutes BAC Secretariat
  • Attend Bidding
3 hours

Bids and Awards Committee

  • Submit Letter of Request for Minutes of the Bidding and Other Documents
2 minutes

BAC Secretariat

  • FEES
  •  
    • Bid Document – Please Refer to Revised Revenue Code of 2008
    • Minutes of the Bidding and Other Documents – Php. 200.00 per document

SILAY HOUSING

AUTHORITY

LOCATION : 2nd Level, City Hall, Annex Bldg., Silay City
TEL. NO. : (034) 495098
HEAD OF OFFICE : Alore V. Golez

The Office is primarily responsible for the planning, implementation, monitoring, supervision, control and effective maintenance and operation of the resettlement project. It also originates the government on-site housing programs.

  • APPLICATION OF LOT IN THE RESETTLEMENT PROJECT
  • ABOUT THE SERVICE

This service facilitates the processing of applications to avail award of lot at the Resettlement Project.

  • WHO MAY AVAIL OF THE SERVICE
Silay residents ejected by Court Orders, living in danger areas and in lots with infrastructure projects of the government.
  • Requirement(S)
  •  
    • Barangay Certificate as to the number of years of residency
    • Marriage Contract
    • ID Picture of applicant and co-applicant
    • Certificate of no real properties from City Assessors Office
    • Affidavit of no obligation for the purchase of lot
    • Court Order/Barangay Settlement/Proof that the structure is located at the danger area or affected by government infrastructure project.
  • FEES

None

  • RESETTLEMENT
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submit Copy of Court  Order/Barangay Settlement/Proof
           that the area or affected by government infrastructure project
5 minutes Housing Officer
  • Fill up application forms and submit other requirements

Dependent on the completion of the requirement of the applicant(s)

Coordinator
  • Background investigation

½ to 1 day

Coordinator

  • Evaluation of application and make recommendation to the
           Chairman
10 minutes Housing Officer
  • Approval of application
1 week Chairman
  • Schedule Drawing of Lots
½ day

Housing Officer & Coordinator

  • Drawing of Lots
3 days to 1 week

Housing Officer & Coordinator

  • Facilitate Transfer of
         resettlers
3 days to 1 week

Housing Officer & Coordinator

ON-SITE DEVELOPMENT AND OTHER ASSISTANCE

  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Initial Dialogue with the
  •     affected parties
½ day

Chairman/Housing Officer/Coordinator

  • Make recommendation
½ day

Housing Officer

  • Coordinate with concerned
        Agencies and   
        organizations/ parties
1 week Chairman/Housing Officer

COOPERATIVES AND LIVELIHOOD

Development office

LOCATION: 2nd Level City Hall Annex Bldg.,Silay City
TEL. NO. : (034) 4950061-69 loc. 235 silaycoopdev@gmail.com
HEAD OF OFFICE : Cristobal Z. Gaston

The Cooperatives and Livelihood Development Office (CLDO) is mandated to organize and establish people’s organizations in the form of cooperatives and associations as self-reliant and self-governing organizations. The main objective of the program is to uplift the quality of life of the people and free them from the bondage of poverty.

  • ABOUT THE SERVICE

The CLDO is tasked with the organization and development of cooperatives and associations by way of organizational, technical, managerial, financial, marketing and training services. Focus of project development is to generate sustainable and productive activities by the utilization of unemployed and under-employed labor and other resources.

This service facilitates the processing of applications to avail award of lot at the Resettlement Project.

  • WHO MAY AVAIL OF THE SERVICE

Any organization composed of Silay City residents and duly registered with the Cooperatives Development Authority (CDA), Securities and Exchange Commission (SEC), or the Department of Labor and Employment (DOLE) and duly accredited with the Sangguniang Panlungsod of the City of Silay, may avail of the service..

  • Requirement(S)
  •  
    •  
      • Requesting Organizations:
      • Copy of Certificate of Registration
      • Copy of Sangguniang Panlungsod Accreditation
      • Board Resolution Requesting for Assistance
      • Certified List of Active Members
      • Project Proposal (if available)
      • Non-Organized Groups:
      • Letter-request to organize
      • List of prospective members with signatures
  • FEES

            None

  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Submission of  Requirements

30 minutes

Officer-in-charge

  • Interview and Assessment
 

Officer-in-charge and Staff

  • Scheduling of Meetings
10 minutes

CLDO Staff

  • Conduct of Meetings,
  •      Seminars, Trainings
4 – 24 hours CLDO Staff
  • Project Planning (if any)
1 week

Officer-in-charge and Staff

  • Project Proposal Preparation
2 weeks

Officer-in-charge and Staff

OFFICE OF THE

SANGGUNIANG PANLUNGSOD

LOCATION : SP Bldg., Generoso Gamboa St., Silay City
TEL. NO. : (034) 4956636 / 4954998
HEAD OF OFFICE : Maria Cristina M. Golez

The Sangguniang Panlungsod, as a legislative body of the City shall enact ordinances, approve resolutions and appropriate funds for the general welfare of the city and its inhabitants.

LOCATION  :    Sangguniang Panlungsod Building
                         Don Generoso Gamboa Street, Silay City

PHONE NUMBER   :    (034) 495-4998 / (034) 4956636

ISSUANCE OF SANGGUNIANG PANLUNGSOD DOCUMENTS AND RELATED CERTIFICATIONS
  • ABOUT THE SERVICE

The Office of the Sangguniang Panlungsod issues certified copies of the Sanggunian documents, enacted and approved ordinances and resolutions.

  • Requirement(S)
  •  
    • Request Form filled up by the requesting party
  • FEES
  •  
    • For every page of any record or document, typewritten
    • (not including the certification and notation)                             P  20.00
    • For every page of any record or document to be
    • Furnished in printed form in whole and in part
                        (double this fee if there are 2 pages in a sheet)                          20.00
    •  For certifying the official act of the city judge or other
    •  For certified copies of any paper, records, decree judgment and entry of which any person is entitled to
            demand and receive a copy (in connection with
             judicial / administrative proceedings:
  • judicial certificate and clearance of the City Mayor,
      City Treasurer, City Assessor, City Legal Officer,
                       City Planning and Development Officer, Local Civil
                       Registrar, Secretary to the Sanggunian and other
                       city officials                                                                                 P 30.00

  •  
    •  
      •  
        • First page                                                                                        20.00
        • For additional copy                                                              5.00
      • Certified Xerox or any other copy produced by
      • copying machine
        • First page                                                                                       20.00
        • For additional copy                                                              5.00
      • Certified photocopy per page                                                       10.00
  • How to avail of the service
Follow These Steps It Will Take You Please Approach
  • Fill-Up Request Form as to    
        Specific Request

10 minutes/client

Legislative Staff Officer
  • Payment of Secretary’s
         Fees
  City Treasurer’s Office
  • Issuance of Requested Documents with Corresponding Official Receipt of Payment
30 minutes/client Legislative Staff Officer

ISSUANCE OF CITY STICKER AND MOTORIZED TRICYCLE OPERATOR’S PERMIT (MTOP)
(Renewal / Change of Unit / Transfer of Ownership / Change of Name)

  • ABOUT THE SERVICE

City Ordinance No. 11, Series of 2008 regulates the operation of motorized tricycles and grants franchise to operate the same within the city. It provides that all tricycles plying the areas within the territorial jurisdiction of Silay must secure a Motorized Tricycle Operator’s Permit (MTOP). The MTOP is the document issued to a natural or juridical person which grants franchise or conveys license to operate tricycle for hire over specified zones.

  • Requirement(S)

 

  •  
    • For Application for Transfer to Another Zone / Route:
      • Duly Notarized Petition to Change Authorized Route
      • Photocopy of MTOP with conversion / verification form
      • Original and photocopy of the most recent LTO Certificate of Registration (CR) and Official Receipt (OR)
      • Photocopy of Insurance Policy (for passengers, third parties and qualified driver for the current year)
      • Photocopy of Business Permit for the current year
      • Photocopy of recent Barangay Certificate
      • Photocopy of the Current Community Tax Certificate
      • Official Receipt of Payment made at the City Treasurer’s Office
      • Certificate of Inspection from the Police Traffic Division
  •  

  •  
    • For Application for Change of Ownership:
      • Duly Notarized Joint Petition for Change of Ownership of the old and the new owner
      • Photocopy of the Deed of Sale
      • Original and photocopy of the most recent LTO Certificate of Registration (CR) and Official Receipt (OR)
      • Photocopy of the MTOP with conversion / verification form
      • Photocopy of Insurance Police (for passengers, third parties and qualified driver for the current)
      • Photocopies of the barangay certifications of the old and the new owners.
      • Photocopies of the current Community Tax Certificates of the old and the new owners.
      • Photocopy of latest Business Permit
      • Official Receipt of Payment made at the City Treasurer’s Office
      • Certificate of Inspection from the Police Traffic Division

 

  •  
    • For Application for Change of Unit:
      • Duly Notarized Petition to Change Old and Dilapidated Unit
      • Three (3) copies of pictures/photos of old and dilapidated unit showing the motor number, chassis number and the whole body of the tricycle.
      • Duly Notarized Certificate / Affidavit of a registered mechanic
      • Original and photocopy of the  most recent LTO Certificate of Registration (CR) and Official Receipt (OR)
      • Photocopy of Insurance Policy (for passengers, third parties and qualified driver for the current)
      • Photocopy of the barangay certification
      • Photocopy of the current Community Tax Certificate
      • Photocopy of latest Business Permit
      • Official Receipt of Payment made at the City Treasurer’s Office
      • Certificate of Inspection from the Police Traffic Division
  •  

 

  •  
    • For Application for Change of Name:
      • Original and photocopy of the  most recent LTO Certificate of Registration (CR) and Official Receipt (OR)
      • Photocopy of current MTOP with conversion / verification form
      • Photocopy of Insurance Police (for passengers, third parties and qualified driver for the current)
      • Photocopy of latest Business Permit
      • Photocopy of the barangay certification
      • Photocopy of the current Community Tax Certificate
      • Official Receipt of Payment made at the City Treasurer’s Office
      • Certificate of Inspection from the Police Traffic Division
      • Photocopy of the Death Certificate of original owner of MTOP and conversion
      • Original and Photocopy of Waiver of Rights and Declaration of Heirship executed by the heirs of the original owner of MTOP and conversion/verification form
  •  

  • FEES
  •  
    •  
      • Business Permit              :           P150.00
      • Franchise Fee                 :              187.50
  • How to avail of the service
Follow These Steps

It Will Take You

Please Approach

  • Request for Checklist and
         Filing of Application   
         Form, Submission of  
         Requirements

10 minutes/client

Utility Worker II

  • Payment of Fee

 

City Treasurer’s Office

  • Inspection of Unit

30 minutes/client

Utility Worker II

  • Inclusion on MTOP
        applicants for Calendar of
        Business

1 week

Legislative Staff Officer III

  • Posting of MTOP
        Applications

2 weeks

Utility Worker II

  • Committee Hearing

4 hours

Chairman and Members, SP Committee on Transportation /
Legislative Staff
Officer III /Utility Worker II

  • Inclusion of MTOP
        Applicants in the SP  
  •     Agenda for Approval
1 week Legislative Staff Officer III
  • Preparation of Resolution
1 hour Legislative Staff Assistant
  • Submission of Resolution
        for Signature of SP  
        Secretary / Vice-Mayor /
        City Mayor
5 minutes Legislative Staff Officer III
  • Releasing of Approved
  •       MTOP Resolution
10-12 days

Office of the City Vice-Mayor / Office of the City Mayor

  • Releasing of Approved
  •       MTOP and stickers
15 minutes

Legislative Staff
Officer III /
Utility Worker II

CITY LEGAL OFFICE

LOCATION : 2nd Level, East Wing, City Hall, Silay City
TEL. NO. :(034) 4950061-69 loc. 236 & 254
HEAD OF OFFICE : Atty. Kara Aimee M. Quevenco

The City Legal Office is the Office of the Chief Legal Counsel of the Local Government Unit, tasked with the duties and responsibilities embodied in Article 122(k)(2) of the Implementing Rules and Guidelines of Republic Act 7160. The Office has the primary duty to provide legal services and assistance for and in behalf of the City Government of Silay

PREPARATION OF SIMPLE LEGAL DOCUMENTS

  • ABOUT THE SERVICE

Preparation of simple affidavits and contracts in response to the legal needs of the residents of Silay, more particularly those who cannot afford the services of a lawyer.

  • WHO MAY AVAIL OF THE SERVICE

Any individual residing in the City of Silay or any legal entity doing business with the City Government of Silay, provided that the document being requested is simple in nature. This service does not include the preparation of complaint affidavits and similar complicated legal documents.

  • FEES

P30.00 per page (excluding notarial charges)

  • How to avail of the service

Follow These Steps

It Will Take You

Please Approach

  • Show Documents to the
         Legal Staff for Evaluation

 

5 minutes

 

CLO Clerk / Secretary

  • Pay the Corresponding Fees

 

City Treasurer’s Office

  •  Show Receipt to CLO Clerk / Secretary to Claim
         Document

5 minutes

CLO Clerk / Secretary

  • Sign Documents and have it Notarized (if so requested)

5 minutes

CLO Clerk / Secretary

 
 
 
 
 
 
 
 
 
 
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